Terms and Privacy
Gratitude by Sitless · Last updated November 6, 2026
In short
- Gratitude records your TikTok LIVEs and turns them into thank-you videos, transcripts and a private dashboard for you and the people you invite.
- Your recordings and dashboard are private to you and your team. We don't sell your data or show it to other streamers.
- To keep your account safe, we note where and on which devices your account signs in, so we can spot anyone who isn't you.
- You can pause recording at any time, and ask us to delete your data at support@sitless.co.
- Gratitude is an independent service. It isn't made by, endorsed by or connected to TikTok.
Terms of Service
These terms are an agreement between you and Sitless ("Sitless", "we", "us"), which runs Gratitude at sitless.co (the "Service"). By creating an account, accepting an invite or using the Service, you agree to these terms and to the Privacy Policy below.
1. Who can use Gratitude
- You must be at least 18 years old.
- You may add a TikTok account only if it's yours, or if its owner has asked you to manage it (for example as their agency or helper).
- If you use Gratitude for a business or agency, you confirm you can agree to these terms for it.
2. What the Service does
Gratitude watches the TikTok accounts you add and, when they go LIVE, records the broadcast and the public events that come with it (gifts, comments, likes, joins, follows and shares). From these it makes thank-you videos, transcripts, statistics, notes about your supporters and a dashboard. Gratitude is in beta: features may change, and we may add paid plans later. We'll tell you before anything you use starts to cost money.
3. Your account and your team
- Keep your sign-in details to yourself, and tell us right away at support@sitless.co if you think someone else has used your account.
- You decide who you invite to your dashboard, and you're responsible for what the people you invite do with it. You can remove them at any time.
4. Your content
- Your LIVEs, videos and everything else you create stay yours.
- You give Sitless permission to store, copy, process and edit that content only as needed to run the Service for you, for example to cut clips, build thank-you videos and write transcripts. This permission ends when your content is deleted, apart from backups that are removed in the normal course.
- You decide whether and where to post the videos Gratitude makes. When you post them, follow TikTok's rules and the rules of any other platform you use.
5. Your responsibilities
- Follow TikTok's terms and the laws that apply to you when you go LIVE and when you share what Gratitude makes.
- Your LIVEs include other people: viewers who chat and gift, and other streamers in battles or co-hosts. Treat what Gratitude shows you about them with care, and don't use it to harass, embarrass or contact them against their wishes.
- Don't try to reach other people's data, interfere with the Service, copy it, resell it, or use it for anything unlawful.
6. TikTok
Gratitude is not affiliated with, endorsed by or sponsored by TikTok or ByteDance. It works with publicly available LIVE broadcasts and events. TikTok can change how LIVE works at any time, and a change may stop Gratitude from recording or make parts of it stop working, sometimes without warning.
7. Pausing, leaving and suspension
- You can pause recording yourself in your dashboard's Settings. You can stop using Gratitude at any time and ask us to delete your account and data.
- We may suspend or close an account that breaks these terms, puts other people or the Service at risk, or when the law requires it. Where we reasonably can, we'll tell you first and let you download your videos.
- We may change or end the Service. If we end it, we'll give you reasonable notice to download your videos.
8. No guarantees
The Service is provided "as is" and "as available". We work hard to record every LIVE, but we can't promise that every broadcast, gift or comment will be captured, that videos or transcripts will be complete or accurate, or that the Service will always be available. Transcripts, speaker labels, supporter notes and style reads are made automatically, partly by AI, and can be wrong; don't rely on them for important decisions about a person.
9. Limits on liability
To the extent the law allows, Sitless isn't liable for indirect, incidental, special or consequential losses, or for lost earnings, gifts, followers or data. Our total liability for any claim about the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US $100. Some places don't allow these limits, so they may not all apply to you.
10. Law and disputes
These terms are governed by the laws of the State of Wisconsin, USA, without regard to its conflict-of-law rules. Before bringing any claim, please contact us at support@sitless.co so we can try to resolve it. Claims will be brought in the state or federal courts in Wisconsin, unless the law where you live says otherwise.
11. Changes to these terms
We may update these terms as Gratitude grows. We'll change the date at the top, and for important changes we'll tell you in the dashboard or by email before they take effect. If you keep using the Service after a change takes effect, the new terms apply.
Privacy Policy
This policy explains what Sitless collects when you use Gratitude, why, who we share it with, how long we keep it, and the choices you have.
What we collect
| What | Details |
|---|---|
| Your account | Your email address, and your name and profile picture if you sign in with Google. If you use a name and password, your name. Your role on each dashboard and your settings. |
| Your TikTok account | The @username you add, and its public profile details. |
| Your LIVEs | Video and audio recordings of your broadcasts, and the public events during them: gifts, comments, likes, joins, follows, shares and viewer counts. |
| What's said on your LIVEs | Transcripts of the speech, and labels for which lines are yours and which come from other speakers or music. To tell your voice apart, we keep a numeric voice profile made from your recordings. It's used only to label your transcripts, and we delete it when you ask or when you close your account. |
| About your supporters | For viewers who comment and gift on your LIVEs: their public TikTok username and display name, what they gift and say, any nickname you give them, and notes and style reads written automatically from their public comments. |
| Security and sign-in information | When you sign in or open the site: your IP address, the approximate city and country it comes from, your device and browser, and the time. We use this to protect your account, for example to spot a sign-in from somewhere unexpected. |
| Questions you send us | Anything you write to support@sitless.co. |
We don't use advertising cookies or trackers. The site stores a few things in your browser, such as your sign-in and which streamer you last viewed, so it works properly.
How we use it
- To run Gratitude for you: recording, thank-you videos, transcripts, statistics, supporter notes and your dashboard.
- To keep accounts and data secure, and to investigate misuse.
- To fix problems and make Gratitude better.
- To contact you about your account and important changes.
- To meet legal obligations.
We don't sell your personal information, and we don't share it for advertising.
AI features
Supporter notes, style reads and some summaries are written by AI models. To make them, we send the relevant LIVE comments and context to an AI service provider that processes them on our behalf. We send only what's needed for the feature, and the results are shown only on your dashboard. A team owner can turn supporter reads off.
Who we share it with
- The people you invite. Your dashboard is shown only to you, the people you invite, and Sitless staff who run the Service.
- Service providers that host and run Gratitude for us, under contracts that limit how they can use the data:
- Google (Firebase and Google Cloud) for sign-in, the database, storage and the website
- Cloudflare for domains and secure connections
- Ordify AI for AI-written supporter notes and style reads
- Euler Stream for TikTok LIVE connections and go-live alerts
- IPinfo for the approximate location of IP addresses
- When the law requires it, or to protect people's safety or the rights of Sitless and our users.
- If Sitless is sold or merged, to the new owner, who must keep honoring this policy.
How long we keep it
| What | How long |
|---|---|
| Full LIVE recordings | 30 days, unless your plan or your agreement with us says otherwise |
| Thank-you videos, transcripts, gift and chat logs, statistics, supporter notes | While your account is open, or until you delete them |
| Security and sign-in records (IP address, device, location) | 90 days |
| Your account details | Until you ask us to delete your account |
When you close your account, we delete your data within 30 days, except what we must keep by law. Backups are overwritten in the normal course.
Security
Your data is stored with Google Cloud in the United States. Connections are encrypted, access to each dashboard is limited to its own team, and we log sign-ins to spot unusual access. No service can promise perfect security, so please use a strong sign-in and tell us right away if something looks wrong.
Your choices and rights
- Pause recording at any time in your dashboard's Settings.
- Download your thank-you videos and transcripts from your dashboard.
- Ask us at support@sitless.co to see, correct or delete your data, or to stop a feature such as supporter reads. We'll answer within 30 days.
- Depending on where you live (for example California or the European Union), you may have more rights under local law. We'll honor them, and we won't treat you differently for using them.
If you're a viewer or supporter
If you watched, commented or gifted on the LIVE of a streamer who uses Gratitude, your public TikTok username, display name, comments and gifts may appear in that streamer's private dashboard and in their thank-you videos. You can ask us at support@sitless.co to remove notes about you or to stop including you. Please tell us your TikTok @username and which streamer it's about.
Children
Gratitude is for adults only. We don't knowingly collect information from anyone under 18 as a user. If you think a child's information is in Gratitude, contact us and we'll delete it.
Changes to this policy
When we change this policy, we'll update the date at the top. For important changes, we'll tell you in the dashboard or by email first.
Contact
Sitless · Wisconsin, USA
Email: support@sitless.co